Returns & Exchanges

At Lila Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns on unopened and unused beauty products.

1

Check Eligibility

Ensure your items are unopened, in their original packaging, and purchased within the last 30 days to qualify for a full refund.

2

Contact Support

Email our customer care team with your order number and a brief reason for the return to receive your Return Authorization Number.

3

Pack and Ship

Securely package your items and include the authorization form inside. Please use a tracked shipping service to send the package back to our warehouse.

4

Receive Refund

Once our team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing